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DGCA summons top IndiGo officials, seeks explanation for 3,900 flight cancellations in 6 days

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Following the sudden cancellation of hundreds of IndiGo flights, the Directorate General of Civil Aviation (DGCA) has formed a four-member high-level committee to assess the seriousness of the matter. The committee has summoned CEO Peter Elbers and other top officials to its headquarters in Delhi for questioning. The Directorate General of Civil Aviation (DGCA) has taken a tough stance regarding the sudden cancellation of hundreds of IndiGo Airlines flights and the significant inconvenience caused to passengers. According to sources, a four-member high-level committee formed by the DGCA has summoned top IndiGo officials for questioning. During the meeting, IndiGo officials will be questioned regarding the 3,900 flight cancellations over the past six days. According to sources, the committee will question CEO Peter Elbers and other top officials this week. According to sources, the Directorate General of Civil Aviation (DGCA) took the IndiGo crisis seriously and formed a four-member com...

Couldn't live up to promise: IndiGo CEO apologises over chaos in letter to staff

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IndiGo CEO apologised after hundreds of flights were cancelled, delayed, leading to massive chaos on airports across cities over the last three days. IndiGo CEO Pieter Elbers on Thursday apologised after hundreds of flights were cancelled and delayed, leading to massive chaos at airports across cities over the last three days. In an internal email to staff, now viral on social media, Elbers admitted that the company could not live up to the promise to the flyers. "We serve close to 380,000 customers a day and want each of them to have a good experience. We could not live up to that promise these past days and we have publicly apologised for that," he said. In the internal email, Elbert further mentioned a set of challenges that impacted the flyer's performance in the last 48 years. He also expressed his gratitude to "all of his colleagues" who were at the operational end, including the pilots, cabin crews, engineers, and several others. "An accumulation of ...